Customer Satisfaction Survey
CUSTOMER SATISFACTION SURVEY FORM
Customer Name
Customer Address
Date
City
Level of Satisfaction :
5 - HIGHLY SATISFIED
,
3 - SATISFIED
,
1 - NOT SATISFIED
1. Product Quality?
5
3
1
2. Timely Delivery?
5
3
1
3. Product Requirement?
5
3
1
4. Inquiry Response?
5
3
1
5. Complaint Response?
5
3
1
6. Communication Response?
5
3
1
7. Team Member Behavior?
5
3
1
Any other suggestion for betterment of mutual business relation
Comments (If any)
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